Policies
As a result, each of our employees will demonstrate:
- A determination to achieve high personal standards
- A commitment to continuous improvement and bespoke innovation
- A focus on providing excellent customer service beyond expectation
- A willing responsiveness to customers -resulting in a ‘can-do’ attitude
- Flexibility and planned improvement based upon clear ideas and targets
- A clear and decisive attitude and understanding about health and safety and the fact that it is our number one core value
Quality Management
Quality is the responsibility of every employee and must be developed and maintained to ensure a successful business venture. Freight Consult LTD is committed to a policy of continual training and educational programs for all employees. The objective is to build meaningful and widespread employee involvement, teamwork, and personal satisfaction that result in a cooperative effort that produces a quality service or product within the framework of the competitive business market.
Quality Policy
Freight Consult LTD's success derives from a policy of providing superior services of unmatched value for clients globally. It is our Quality Policy to:
- Continue to build on the established reputation of providing quality services and to continue being a leader in the development of processes and techniques for the vessel agency and maritime logistics industries and related businesses
- Focus on uncompromising quality and consistency of purpose towards a continual and measurable quality improvement in all services provided
- Ensure that overall operations, technical services, or products provided to clients are safe, technically superior, highly reliable, and easy to operate and maintain
- Reward individual initiative and resourcefulness and promote independent thought and action in all work efforts
- Adhere to the stated quality requirements as well as the quality philosophy outlined by the International Organization for Standardization (ISO) 9001-2008 Quality System.
Health and Safety
The management of Freight Consult LTD is committed to the protection of the health and safety of our employees, our customers and the general public. We believe that incidents and injuries are preventable, and that a job is only well done if it is done safely. We have documented Health, Safety and Environmental policies in place, and have a Safety Management System in operation, which is in accordance with the labour laws of the countries in which we operate. In addition, Freight Consult LTD engages external HSE auditors to perform external safety audits on our operation to ensure that our processes are in keeping with our procedures and the applicable legislation.
Health & Safety goals
- Prevent workplace incidents and injuries
- Continually improve our health and safety performance
- Have the best safety performance in the Maritime Agency industry
- Foster a culture in which all employees, partners, contractors and subcontractors share this commitment to health and safety and the environment
Health & Safety Objectives
- Always manage our operations in the safest manner, by recognizing and assessing hazards and applying effective controls
- Make safe conduct a condition of employment
- Always comply with health and safety legislation and guidelines
- Ensure our managers and supervisors provide the tools, supervision, training and resources needed for our employees to work safely
- Ensure our employees and others on Red Transport work-sites work safely
- Involve all employees in our health and safety management system
- Review our health and safety performance regularly, evaluate performance information and communicate performance to all employees
- Learn from our experience to prevent future incidents
- Ensure that our formalized health and safety management system remains current with industry best practices
Environmental Policy
Our goal is to conduct our business in a way that protects the environment. Everyone who works for Freight Consult LTD has a responsibility to give their best efforts to achieve this goal. We are committed to doing this through our policy principles.
Consequently, Freight Consult LTD plans and conducts their operations, according to sound environmental principles. They are to strive always to carry out work in the manner best calculated to minimize any adverse environmental effect, to prevent pollution of any kind, and are actively to seek ways of reducing environmental damage.
Where we operate, our conduct is subject to specific laws or regulations; our company will comply fully with all such applicable laws and regulations, and if possible will exceed the minimum requirements because this has been our good business practice. Special attention will be paid to ensure compliance with international conventions and regulations which apply to offshore and oil & gas operations.
At Freight Consult LTD we are committed to reducing the environmental impact of our operations.
- Ensure compliance with all environmental regulations
- Promote efficiency and reduce waste across the organization
- Ensure that environmental awareness is included in its business planning, process improvement and operational disciplines
- Provide accurate reporting to the authorities, the community, our shareholders and employees regarding our environmental performance
- Invest, wherever appropriate, in an asset base and the systems and processes which reduce energy consumption and minimize carbon emissions